Operation Associate Main Responsibilities:· Providingexceptional customer service by responding efficiently, accurately, andprofessionally on all customers’ inquiries and managing customer feedback andproduct reviews · Timely andaccurately handling all order processing workflow · Receive productinto our inventory management system and into warehouse · Data entry oforders/credits/returns for inventory management and manage inventory level to ensure timelyreplenishment · Assist in FBA shipments, sales, marketing and etc Desired Skills andExperience:· HS degree or above · A hardworkingteam player with high integrity · A quick learnerwith high willingness to learn · An organized anddetail-oriented self starter with multi-tasking ability · Proficient inWindows environment and Microsoft Office suite products (Excel most important),Internet applications and E-mail. · Excellent writing with creative spirit and passion about making animpact through writing is a big plus · Ecommerce Customer Service, ordermanagement, and/or fulfillment experience is a big plus · Skills orexperiences on graphic design is a big plus. · Experience withFashion Retailing, Accounting, Database, Merchandising, is a big plus. · Ability to readChinese is a big plus. How to apply: We’re located in Fresh Meadows, NYC 11365 with Q26, 27, 30, 31, 17, 88 within walkingdistance. Please do a Google Map search to make surethe commute will NOT be an issue. You may use KOHL’s NY 11365 to check public transportationavailability and/or driving cost. If interested, please sendyour application including a cover letter and resume to hr@dahliajewels.com.
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